ChurnZero is the platform and partner for customer growth.

Our software provides game-changing capabilities to understand, strengthen, and grow your customer relationships. We do this by connecting AI, analytics, and automation to the customer experience.

ChurnZero’s dynamic health and relationship scores, forecasting, reporting, trend tracking, and proprietary Customer Success AI™ tell you exactly what customers want and need, and why. Businesses can deliver hyper-personalized communications and strategic journeys at the touch of a button. Best of all, ChurnZero grows with your business, so you can increase revenue and retention, and succeed at scale.

Along with product innovation, ChurnZero is known for its partnerships with customers. Your team will get award-winning customer success, training, implementation guidance, and support to help you deliver the best possible customer experience.

Founded in 2015, ChurnZero is a remote-first company with headquarters in Washington, D.C., and Amsterdam.

Why work with us

We are more than software. We are your partner.

Our AI customer platform provides immediate insight into customer usage and sentiment so you can accurately identify churn risks and expansion opportunities, improve forecasting, and grow revenue.

Our team will help you get the most out of that software all along the way. You'll get:

• Help with implementation to guide you through data integration and critical use cases so your team is up and running fast.
• Training, a full learners' Academy, a vibrant customer community, and award-winning support.
• Certification opportunities, including a certificate program with LinkedIn Learning.
• Immediate access to a best practice library of templates right within our product.

We are your champions. We have your back. We are here for you.